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By |
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| Location |
West Des Moines,Iowa |
| Type of Insurance |
Health Insurance |
Date: |
05-13-2011 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
Paid my premium every month only to be stuck with all the medical bills as well. If the price looks too good to be true, it probably is.. |
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By |
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| Location |
Marion,Illinois |
| Type of Insurance |
Health Insurance |
Date: |
04-16-2011 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
They are dirt bags. |
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By |
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| Location |
reidsville,North Carolina |
| Type of Insurance |
Health Insurance |
Date: |
02-24-2011 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
They just dont cover crap and have rude customer service. |
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By |
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| Location |
cOLUMBUS,Ohio |
| Type of Insurance |
Health Insurance |
Date: |
02-02-2011 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
Because of these reviews i canceled my plan. Thanks. |
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By |
Martha Peterson |
| Location |
Indianola,Iowa |
| Type of Insurance |
Health Insurance |
Date: |
12-22-2010 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
My premium is $260.87 per month with a $2500 deductible. Celtic will pay up to $200/yr. for preventive care. Most physicals cost much more than $200. I had a colonoscopy this past July and called Celtic beforehand to ask if it would be covered because of my family history of colon cancer. I was told I would be responsible for $200. I had 3 precancerous polyps removed during the colonoscopy. Celtic has denied my claim and I am responsible for paying $5,200 to Mercy Medical Center in Des Moines. I had believed the MOST I would have to pay out of pocket would be my detuctible. I was misled when I called Celtic before my procedure and will be cancelling my policy.. |
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By |
kate |
| Location |
asheboro,North Carolina |
| Type of Insurance |
Health Insurance |
Date: |
09-22-2010 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
thanks to theses reviews..i will not be going with celtic. thanks for the info!. |
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By |
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| Location |
Quincy,Illinois |
| Type of Insurance |
Health Insurance |
Date: |
01-05-2010 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
Poor customer service...not worth the lower premium.. |
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By |
Unhappy Customer |
| Location |
Chicago,Illinois |
| Type of Insurance |
Health Insurance |
Date: |
12-15-2009 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
My employer does not provide health coverage, which is why I have an individual plan with Celtic. I was happy with my Celtic insurance until I had to use it. Most of the costs were covered for my annual exam, but I had to go back for a follow up appointment and additional testing, only a portion of which was covered. The lab fees were very high and Celtic only covered about 60%, leaving me to pay the few hundred dollars they would not cover for the routine tests I needed. The coverage is fine as long as you don't get sick! Pretty useless. Pay higher premiums and get good coverage from Blue Cross or another carrier!! Celtic is not worth the hassle. The only reason I haven't had issues with their lousy customer service is that in my line of business I work directly with a Celtic wholesaler, who is the first person I call when I have an issue.. |
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By |
Sonja Robinson |
| Location |
Crystal Springs,Mississippi |
| Type of Insurance |
Health Insurance |
Date: |
11-16-2009 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
I am currently a customer already and was looking to change my policy... I need to lower the deductible... Can you help?. |
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By |
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| Location |
Durham,North Carolina |
| Type of Insurance |
Health Insurance |
Date: |
07-21-2009 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
Avoid Celtic at all costs. I have had a horrible experience with them from the beginning. They have terrible customer service. Everyone I have spoken to in the billing department has been rude and condescending to me. I have paid my bill, in full and on time every month and they still treat me like crap. It is impossible to get through to the billing department if you have any questions. You get horrible coverage for what you pay. They do not cover anything they deem preventative medicine, and will make your life exceedingly difficult if you try to file a claim for anything else.. |
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